Frequently Asked Questions
1. Do I need to have a boaters Licence?
No. We always recommend getting one, once you get it you have it for life. But don’t worry if you don’t have yours yet we can complete a Boaters Safety Checklist (Canadian Coast Guard Approved) that acts as a temporary boating license for the duration of your rental with us.
2. Is there a security deposit?
On the day of the rental, we require a credit card deposit. The cardholder must be present to sign for the damage deposit and the rental agreement. The renter is responsible for any damage during the rental duration.
Fishing Boats $500
Pontoon Boats $3,000
Sea-Doo’s $2,000
Stand Up Paddleboard $250
Kayak and Canoe $250-$500
Kevlar Canoe $1000
Tubes, Skis, etc Full replacement value
3. How do I reserve a rental?
You can book online or call us and we can help you book your rental.
4. Can you deliver?
We offer delivery for Sea-Doo and boat rentals of 2 days or longer. Kayak, Canoe and Stand Up Paddle Boards rentals of 3 days or longer. Our delivery fee is $1 per km traveled with a minimum charge of $50.
5. Can I pick up a Sea-Doo and take it with me?
Sea-Doos are available for delivery or pick up on one of our trailers.
6. What is included with the rental?
Our rentals include all needed safety equipment, Life jackets for the rental capacity of the boat or Sea-Doo.
7. When should I arrive for my rental?
Rental pick up and returned are available 9am to 5pm. When making a booking please note your pick up time to ensure we have staff on site to help.
8. What is the cancellation policy?
We have a 48-hour cancellation policy. Rentals canceled within 48-hours of the start of the rental will not receive a refund.
9. I have never been on a Sea-Doo before. Can I still rent?
Yes. No experience is required. All you need to drive is a valid driver’s license and be 19 years or older. One of our staff will go over the controls and proper operation of the Sea-Doo.
10. Do I need to book in advance?
We recommend booking at least one week in advance to avoid missing out.
11. Are you located on the water?
No. Currently, sea doo & Pontoon rentals are only available for rentals 2 days or longer and must be delivered Unless booking a sea doo and trailer package that are available for single and multi day rentals.
12. What are your office hours?
We are open daily during the summer from 9 am to 5 pm.
13. What time can I pick up my rental?
Rentals can be picked up and returned 9am to 5pm daily. Please let us now your estimated arrival time if possible when booking for store pickup.
14. Are the rentals 24 hours?
No. Our rentals are per calendar day and will be picked up or returned at the end of the final day of the rental.
15. What time does the rental day end?
Customers returning rental units must have them returned before closing on the final day of the rental. Rentals that are delivered and need to be picked up will usually be picked up before closing but this will depend on the distance from our location and the total number of pick ups scheduled for the day.
